FatFruit Privacy Policy

At FatFruit Casino, we are committed to protecting the privacy and personal data of everyone who visits fatfruit.com or creates an account with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data. By registering with FatFruit Casino or browsing fat fruit casino pages, you agree to the practices described below.

Who We Are

FatFruit Casino is operated by Metlait SRL, registration number 3-102-911867, registered at El Guayaval, Residencial La Campina, Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. Our affiliate programme is Deeplogic Partners. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202509073-FI2, under the Computer Gaming Licensing Act 007 of 2005, through the Offshore Finance Authority of the State of Anjouan and supervised by Anjouan Licensing Services Inc. We operate the registered website fatfruit.com, and our licence is not valid in Australia, Comoros, France, the Netherlands, Spain, the United Kingdom, the United States, or in FATF-blacklisted or sanctioned jurisdictions.

Information We Collect

When you register a fatfruit casino account or interact with our platform, we may collect several categories of data necessary to provide our services, comply with our legal obligations, and prevent fraud.

We collect registration details such as your name, date of birth, email address, phone number, and residential address.
We collect financial information, including payment method details, deposit and withdrawal history, and transaction records across the currencies we support: AUD, EUR, USD, NZD, CAD, NOK, BRL, and cryptocurrencies such as BTC, ETH, USDT, LTC, DOGE, TRX, XRP, ADA, BCH, BNB and FUN.
We collect identity verification documents, which may include passport details, identity cards, proof of residence, and source-of-funds statements, provided in Latin or Cyrillic script where possible.
We collect gameplay data, such as your betting activity, bonus usage, wagering progress, and session history across our 5,100+ slots and 770+ live dealer games.
We collect technical information, including your IP address, device type, browser, and login timestamps, which helps us detect overlapping accounts and prevent multiple-account abuse.
We collect communications you send to our support team via live chat, email, or our FAQ channels.

Why We Collect This Information

We use the information we gather to operate FatFruit Casino safely and efficiently. Our purposes include:

We verify your identity and age to confirm you are at least 18 years old or of legal age in your jurisdiction.
We process your deposits and withdrawals, including instant and free transactions via Visa, Mastercard, Maestro, PaySafe Card, Apple Pay, Skrill, Neteller, ecoPayz, Neosurf, MiFinity and supported crypto methods.
We administer our welcome package, VIP Club benefits, cashback, tournaments, and other promotions you choose to claim.
We monitor for duplicate accounts, IP overlaps, and suspicious activity to protect the integrity of our platform.
We comply with anti-money laundering obligations and respond to regulatory requests from our licensing authority.
We communicate with you regarding account activity, promotional offers, and important policy updates.

How We Verify Your Identity

We at FatFruit may require identity verification before processing any payout, and we may hold refunds or withdrawals until this process is complete. We may request documents in Latin or Cyrillic script; where you cannot supply documents in those scripts, we may request video verification showing you presenting the documents. If we cannot reach you by email or phone within two weeks of your withdrawal request, we may lock your account for failing our KYC checks. Any winnings, whether from bonuses or real-money play, may be forfeited if you do not provide complete KYC information within 40 days of our request. If you refuse to supply documents, or if discrepancies arise between your documents and your account data, we reserve the right to close your account and confiscate the funds within it.

How We Use Cookies and Tracking Technologies

Our FatFruit Casino platform uses cookies and similar technologies to remember your preferences, keep you logged in, and analyse how you use our desktop, mobile web, and downloadable app versions. These technologies help us improve navigation across our casino lobby, live casino sections, and mini games such as Crash, Dice, Coins, Plinko and Mines. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some features of fatfruit casino.

Sharing Your Information

We do not sell your personal data. However, we may share information with:

We share data with payment processors to complete your deposits and withdrawals securely.
We share data with identity verification providers to confirm your KYC documents.
We share data with regulatory authorities, including Anjouan Licensing Services Inc., when legally required.
We share data with our affiliate programme, Deeplogic Partners, solely for tracking referred players, not for marketing your personal details to third parties.
We share data with fraud-prevention and security partners to detect overlapping accounts or VPN usage, which is not permitted on our platform.

Data Retention

We retain your personal and account data for as long as your fatfruit account remains active and for a reasonable period afterward, as required by our licensing obligations and applicable law. If your account remains dormant for six consecutive months, we may charge a monthly administrative fee of at least EUR 10 while your balance remains positive, and we retain relevant records throughout that period.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. These may include the right to access your data, request corrections, request deletion where legally permitted, and object to certain processing activities. To exercise any of these rights, you can contact our support team at [email protected], available 24/7 through live chat with human agents, as well as through email, our FAQ, Instagram, and Telegram channels.

Restricted Jurisdictions

We do not knowingly offer our services to residents of restricted countries, including but not limited to Australia, Austria, Belgium, France, Germany, the Netherlands, Spain, the United Kingdom, and the United States, among others listed in our Terms and Conditions. If you access FatFruit Casino from a restricted jurisdiction, we reserve the right to suspend your account and decline to process any associated personal data for service purposes.

Account Security and Fraud Prevention

We maintain a strict one-account-per-player policy. If we detect multiple accounts or overlapping IP addresses between two or more accounts, we may confiscate funds and suspend access, and such decisions are final and not subject to appeal. We ask that you confirm you are not using a VPN when registering, as this helps us verify your true location and protect the security of our platform and your personal data.

International Data Transfers

As an international operator, we may transfer your personal data outside your country of residence to process transactions, verify your identity, or operate our technical infrastructure. Wherever we transfer your data, we take reasonable steps to ensure it remains protected in line with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this page periodically. Continued use of fat fruit casino services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about how we collect, use, or protect your personal data, please reach out to our team at [email protected]. Our live chat is available around the clock with real human agents, and we also welcome messages through our FAQ, Instagram, and Telegram channels.